The cancellation policy for each home rental is displayed on the listing page and will also be included in your reservation confirmation email. You should determine which of the following cancellation policies applies to your reservation.
Lenox Villas cancellation policies are very different than hotel cancellation policies and must be reviewed carefully as part of the booking process.
15-day Policy:
| Time of Booking: | Refund Amount: |
| Book 15+ days before arrival Pay 50% at time of booking and 50% 14 days before arrival | Full refund if cancelled within 48 hours of booking Full refund given if cancelled 15+ days before arrival |
| Book 14 – 11 days before arrival Pay 100% at time of booking | Full refund if cancelled within 48 hours of booking No refund given if cancelled 48+ hours after booking |
| Book 10 days or less before arrival Pay 100% at time of booking | No refund available |
| For guests paying with Points or Cash & Points: 100% of payment of both Cash & Points will be deducted at time of reservation. | Point refunds follow the same timelines above |
30-day Policy:
| Time of Booking: | Refund Amount: |
| Book 31+ days before arrival Pay 50% at time of booking and 50% 30 days before arrival | Full refund if cancelled within 48 hours of booking Full refund given if cancelled 31+ days before arrival |
| Book 30 – 11 days before arrival Pay 100% at time of booking | Full refund if cancelled within 48 hours of booking No refund given if cancelled 48+ hours after booking |
| Book 10 days or less before arrival Pay 100% at time of booking | No refund available |
| For guests paying with points: 100% of payment will be deducted at time of reservation, once booking is verified within 48 hours | Point refunds follow the same timelines above |
60-day Policy:
| Time of Booking: | Refund Amount: |
| Book 61+ days before arrival Pay 50% at time of booking and 50% 60 days before arrival | Full refund if cancelled within 48 hours of booking Full refund given if cancelled 61+ days before arrival |
| Book 60 – 11 days before arrival Pay 100% at time of booking | Full refund if cancelled within 48 hours of booking No refund given if cancelled 48+ hours after booking |
| Book 10 days or less before arrival Pay 100% at time of booking | No refund available |
| For guests paying with points: 100% of payment will be deducted at time of reservation, once booking is verified within 48 hours | Point refunds follow the same timelines above |
90-day Policy:
| Time of Booking: | Refund Amount: |
| Book 91+ days before arrival Pay 50% at time of booking and 50% 90 days before arrival | Full refund if cancelled within 48 hours of booking No refund given if cancelled 48+ hours after booking |
| Book 90 – 11 days before arrival Pay 100% at time of booking | Full refund if cancelled within 48 hours of booking No refund given if cancelled 48+ hours after booking |
| Book 10 days or less before arrival Pay 100% at time of booking | No refund available |
| For guests paying with points: 100% of payment will be deducted at time of reservation, once booking is verified within 48 hours | Point refunds follow the same timelines above |